Your Full Service Professional Plumber Serving in San Ramon, CA

For the last few days we were trying to wrap our heads around the mystery dripping noises happening in the vicinity of our newly installed washer/dryer. Which sits right next to a family bathroom. It was like a strange kind of water torture, both the sound of the constant dripping as well as the brain tickling dissonance of the sound of water with no water spots, no moisture, no puddle. We called several services, one said- thanks for the service request, we will get back with you. No reply. One said (not having looked in person)- "We will need to cut into your walls to see what is going on. Are you sure you want me to come out and do that?" Another one said- "We will come out and evaluate for a free estimate." We confirmed the date and time... and then they never showed, nor replied to my inquiry texts. So I called Friends and Family. Mike answered- came out within 30 minutes (Lucky me, he happened to be just down the street!). No charge for assessment. No need to cut into my walls. Came to my door with a mask already on and a friendly demeanor. Brilliantly solved the mystery of the dripping- had nothing to do with the washer/ dryer. Nor the bathroom pipes. He climbed into my attic to show me pictures of the line of condensation from the air conditioner and where and how that would lead to dripping sounds. He not only focused on my problem and listened to what I thought was the problem, he also looked at the whole household system. I switched off the air conditioner and no more dripping. With the air on, I can rest assured that the dripping isn't something that wasn't already planned for by the housing developers. Brilliant. Highly recommend.

We suspected a leak on a water line so I gave Mike a call. He responded immediately and he and his crew were at my house within the hour. They were very knowledgeable and professional; traced the leak and proposed a solution that very afternoon and had the work completed two days later. Neat, clean and orderly. Best experience with a plumbing company I have ever had.
I highly recommend the team at Friends and Family Plumbing.

Mike is awesome. He did great work swapping out our water heater with a tankless and bringing all the plumbing up to code for us. A few days later when I noticed the water temp wasn't as hot as we needed it, he provided straightforward direct support and gave me the info I needed to fix it myself.

Had a foundation leak in our home and got some quotes on Yelp for rerouting our pipes. Decided to pull the trigger with Mike after an in-person visit to discuss the work that was needed. Mike and his team came promptly on the scheduled day, finished the work 2 hours ahead of schedule, and walked me through all of their changes before patching up the drywall. During the estimate I asked about swapping out our (older) water heater as well and was only charged for the replacement since the initial work required them to move it around anyway. Extremely satisfied with the work that was done and wouldn't hesitate to call them again in the future.