Offering the Best Underground Plumbing Services to the Tri-Valley Area

For the last few days we were trying to wrap our heads around the mystery dripping noises happening in the vicinity of our newly installed washer/dryer. Which sits right next to a family bathroom. It was like a strange kind of water torture, both the sound of the constant dripping as well as the brain tickling dissonance of the sound of water with no water spots, no moisture, no puddle. We called several services, one said- thanks for the service request, we will get back with you. No reply. One said (not having looked in person)- "We will need to cut into your walls to see what is going on. Are you sure you want me to come out and do that?" Another one said- "We will come out and evaluate for a free estimate." We confirmed the date and time... and then they never showed, nor replied to my inquiry texts. So I called Friends and Family. Mike answered- came out within 30 minutes (Lucky me, he happened to be just down the street!). No charge for assessment. No need to cut into my walls. Came to my door with a mask already on and a friendly demeanor. Brilliantly solved the mystery of the dripping- had nothing to do with the washer/ dryer. Nor the bathroom pipes. He climbed into my attic to show me pictures of the line of condensation from the air conditioner and where and how that would lead to dripping sounds. He not only focused on my problem and listened to what I thought was the problem, he also looked at the whole household system. I switched off the air conditioner and no more dripping. With the air on, I can rest assured that the dripping isn't something that wasn't already planned for by the housing developers. Brilliant. Highly recommend.

Brandon and team were amazing! They explained all repairs and recommendations in detail. Extremely easy to work with and did a quality job. One of the best experiences I've had with urgent plumbing repairs. Would recommend them to anyone in the area. Affordable and go above and beyond to ensure the job is done right.

Need awesome and reliable service? These guys are the best! I was referred to Brandon by a good friend of mine because my mom's water heater stopped working. I texted Brandon on a Sunday, he asked for pics of the water heater, we chatted a bit more and he told me one of his guys would be contacting me on Monday morning to come out. Well, Monday morning - I get a call and Mike meets me at my mom's house within 30 minutes. I headed over and Mike literally pulled up behind me! We pretty much knew we needed a new water heater and my mom asked about a tankless system. He explained everything to us (and I had one at a previous house) so we decided on the tankless water heater. We scheduled time for the Tuesday at 8am - and EVERYTHING was done by noon on Tuesday. They actually came back on Monday afternoon to do some preliminary work and my mom is just THRILLED with the service and the warm water. I DEFINITELY recommend these guys!

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