Outstanding Plumbing Service from Trustworthy Professionals

Mike is awesome. He did great work swapping out our water heater with a tankless and bringing all the plumbing up to code for us. A few days later when I noticed the water temp wasn't as hot as we needed it, he provided straightforward direct support and gave me the info I needed to fix it myself.

Had a foundation leak in our home and got some quotes on Yelp for rerouting our pipes. Decided to pull the trigger with Mike after an in-person visit to discuss the work that was needed. Mike and his team came promptly on the scheduled day, finished the work 2 hours ahead of schedule, and walked me through all of their changes before patching up the drywall. During the estimate I asked about swapping out our (older) water heater as well and was only charged for the replacement since the initial work required them to move it around anyway. Extremely satisfied with the work that was done and wouldn't hesitate to call them again in the future.

I had a "friend" replace a kitchen faucet. He is not a plumber. While he was under the sink he mentioned the P pipe was getting old and should be replaced. As he was finishing he reconnected the garbage disposal but not the dishwasher since I don't use the dishwasher. The garbage disposal would not turn off no matter what position the switch was on. We pulled the plug. My friend was going to send a true plumber and electrician friend. But I decided to call Mike Neal who has put in Toto toilets in my house. Mike answered right away and first off, Mike has the most reassuring attitude and voice. I sent him a photo of the P pipe and he said "it's not leaking? What's to fix? You already have a bucket underneath?" I mean, what kind of plumber says that instead of quoting his hourly rate??? Then Mike says "Could he have plugged the disposal into the wrong socket?" Yup, you got it. Mike came right out, plugged the disposal plug into the correct socket and grinned. He then checked the P pipe and stood by his assessment of "if it ain't broke, don't fix it."He didn't want to charge me, I think he was laughing under his mask so I paid him off in fresh tamales and fresh caught salmon. Next time I won't use a handyman although that was a pretty good competency test. Mike's one of a kind but I bet he's teaching his son the same old fashioned decency.

Came right on time, fixed the problem, and charged about 2/3 of what the next lowest estimate was